Customer Testimonials

Good old fashioned British customer service

"I have nothing but praise for the team at Charles Robinson! Being a complete novice to the die cutting world, they freely offered invaluable advice to help me get set up and have provided an impeccable service ever since, even cashing in favours to help out in a time of crisis.

Not only are there dies extremely well made, accurate and at an excellent price, but they provide a good old fashioned British customer service too, something often lacking these days. So thank you Charles Robinson, you have earned a loyal customer for life!"

Dave Bonsall

PropDog Ltd

Excellent customer service and very helpful

“HI Dave,

Thank you for sending our new die cutter last week, it is perfect and works a charm! I just wanted to say a personal thank you to you, your customer service has been excellent and you have been very helpful throughout. It was a pleasure doing business with you.

Thanks again,

Gemma”

Gemma
Anne Kyyro Quinn

Thank you for helping me

"Hi Dave,

Hope you are well!

I would firstly just like to say thank you for helping me to create the latex flowers, the end result was exactly what I was hoping for.

My work was selected to be in a graduate catwalk show in London and I now have to create some accessories to go along with my final collection. I'd love to incorporate some of the latex into this, and was wondering if you'd be able to cut out some more flowers for me, exactly the same as before? I am however on a really tight deadline, since the show is on May 30th. Would I be able to have my latex manufacturer send you the roll of latex to be cut into flowers, and then get you to post the flowers directly back to him?

Kind regards,

Emily"

Emily Huggins

Absolutely perfect

Hi Dave,

Just to let you know that I received all of the pressed plastic now. They are absolutely perfect. I've been very happy with the service and quality of product you provided so now I just need to sell the things and then hopefully I'll be back in touch with you for lots more orders!!

Likely you won't hear from me for quite a while while I try and ramp-up the marketing but I'll keep you updated when something significant happens.

Thanks very much for making the production side of things easy for me.

Nigel

Nigel Pekenc

Quality, service and speed! Exceptional die cutting services

“I have used Charles Robinson for our company die cutting for just over a year now. The quality of die cutting, customer service and turn around speeds are exceptional.

I have tasked them with a number of intricate and technically demanding projects, and each time they have offered a solution which was on budget, and far exceeded my initial expectations in terms of quality and innovation.

I would highly recommend them to anyone within the industry.”

David Wadsworth
Cornerstone Design & Marketing Limited